Data

Resilient Growth of Korean Fashion E-commerce Platforms Amid the Post-Pandemic Era

박이경
2024-06-01

Summary

  • Market Overview: The Korean fashion e-commerce market has seen steady growth, particularly in specialized platforms like Musinsa, Ably, and Zigzag.
  • Key players: Musinsa caters mainly to male consumers, while Ably and Zigzag attract a predominantly female customer base, with Ably focusing on teenagers and Zigzag on those in their twenties and thirties.
  • Consumer data Insights: According to Aicel’s consumer transaction data, these platforms are experiencing double-digit growth rates, necessitating distinctive strategies to sustain user engagement and profitability.
  • Companies are focusing on rapid delivery services and expanding offline store operations to retain customers.
  • Competitors: Competition is intensifying with major players like F&F (007700:KS), Handsome (020000:KS), LF (093050:KS), Naver (035420:KS), and Coupang (CPNG:US) enhancing their online presence.

Introduction

The Korean e-commerce market has seen steady growth, particularly in the fashion category, since 2021. Specialized malls have surpassed general e-commerce platforms in transaction volume, driven by vertical platforms that allow users to explore various brands in one place. Key players include Musinsa, Ably, and Zigzag, each catering to specific demographics and offering specialized curation.

Market Overview

The rise of specialized e-commerce platforms in Korea can be attributed to their ability to cater to specific consumer needs. Musinsa targets male consumers, Ably focuses on younger female consumers, particularly teenagers, and Zigzag appeals to women in their twenties and thirties. According to Aicel’s consumer transaction data, these platforms continue to experience double-digit growth rates.

Platform Differentiation Strategies

To sustain growth and profitability, it is crucial for these platforms to differentiate themselves. With business models becoming increasingly similar, Musinsa, Ably, and Zigzag are focusing on rapid delivery services and expanding offline store operations. These strategies aim to retain loyal customers and address the limitations of online-only platforms.

Economic Insights from Aicel's Data

Aicel’s consumer transaction data provides insights into the economics of each platform. Users can derive “average transaction value” using daily transaction count and transaction value data. Musinsa commands a higher average transaction value, while Ably and Zigzag enjoy a higher frequency of transactions.

Competitive Landscape

With the growth of specialized online malls, competition in the e-commerce fashion industry is intensifying. Fashion giants like F&F, Handsome, and LF, as well as major platforms like Naver and Coupang, are strengthening their own online malls. To stay competitive, Musinsa, Ably, and Zigzag  must implement unique strategies and invest heavily in customer retention.

Conclusion

In conclusion, the Korean fashion e-commerce market continues to grow, with specialized platforms like Musinsa, Ably, and Zigzag maintaining strong growth rates. However, the competitive landscape demands innovative strategies and significant investment in customer retention to ensure sustained success.

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